Refund & Returns policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our return policy below. Kindly note the policy below is for physical goods only. Any policies for online purchases bought are allocated below.

Return Window

Customers have 7 days from the date of purchase to initiate a return.

Condition for Returns

Products must be unused and in their original packaging to qualify for a return.

Refund Process

Refunds will be issued in the form of store credit.

Exceptions

Please note that personal training services are non-refundable and cannot be returned.

Return Shipping

  • If the return is due to an error on our part (e.g., incorrect item shipped), we will cover the return shipping costs.
  • If the return is due to customer error (e.g., change of mind, ordered wrong item), the customer is responsible for return shipping costs.

Return Procedure

To initiate a return, please email us at shane@peoples.coach. We will provide you with instructions on how to return your item.

International Returns

Our return policy applies to international customers as well; however, the customer is always responsible for return shipping costs.

Contact Information

For any questions regarding our return policy, please contact us at shane@peoples.coach.

Thank you for your understanding and for choosing us!

Refund policy: Personal training

Refund and Cancellation Policy for Online Personal Training Services

At The Peoples Coach, we are committed to providing high-quality personal training services. Please read our refund and cancellation policy carefully before making a purchase.

  1. Non-Refundable Services

    • All payments made for our online personal training services are non-refundable. Once a month is paid for, it cannot be refunded under any circumstances.

  2. Cancellation Policy

    • Customers have the flexibility to cancel their month-to-month service at any time. To cancel your subscription:

  3. No Specific Conditions

    • There are no specific conditions or requirements for cancellation other than the above-mentioned process.

We appreciate your understanding and thank you for choosing The Peoples Coach for your personal training needs.

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